Shipping Policies

Thank you for visiting and shopping at Custom Track Service Inc. The following are the terms and conditions which constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 2 -3 business days. Orders are not shipped or delivered on weekends and holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Charges and Fees

Shipping charges and available services will vary based on the weight and destination with the carrier.
Please contact us for detailed information.

Shipment Delivery Time and Confirmation

Delivery dates will be available once your ordered has been processed. You will receive a Shipment Confirmation email once your order has been shipped.

Shipment Boundaries

Custom Track Service Inc ships Canada wide. Please contact us for detailed information if inquiring to ship internationally.

Customs, Duties and Taxes

Custom Track Service Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.


Custom Track Service is not liable for any products damaged or lost during shipping. If you received your order damaged, please contract the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.